Terms of service
Products ordered from AE Tech, Inc., including products we sell from Mike Holt Enterprises can be returned within (10) business days for a complete refund if you are not 100% satisfied. You can expect a refund in the same form of payment originally used to purchase the order within 7 to 14 business days of receiving your return. Please note that we can refund shipping costs only if the return is a result of our error.
Please be sure to include the original packing slip with the items you are returning, wrap the package securely, and ship the package to the address that we will provide for you. Please contact us in advance for return authorization and shipping instructions.
* Special Note for DVD and CD-ROM Purchases
Unopened, sealed DVD's or CD's may be returned within 10 days for a refund. Opened items may not be returned unless they are defective in which case they will be replaced with the same item free of any charges.
No returns will be allowed on any items that we special ordered for you, or on close-out items.
Over the course of time, if we ever have a product offered for sale that has a unique return policy that differs from the above statement, the return policy for that item will be noted with the product description.
Video tapes, CDs, DVDs and electronic data products:
Any video tapes, CDs or DVDs or electronic data products that we might offer for resale over the course of time that are produced by someone other than AETech, Inc. will be subject to the return policies of the supplier of that product.
Mike Holt products DVD/CD Return Policy: Unopened sealed DVD's or CD's may be returned within 10 days and we will credit your credit card or issue a refund for the price of the item(s). Opened items may not be returned unless they arrive defective in which case they will be replaced with the same item free of any charges
When ordering a product that will be shipped to you, please allow five to ten business days for delivery within the United States. If we are out of stock on an item, we will contact you if the delivery is expected to take longer than ten days.
If you have a need which makes delivery time critical, please let us know. We can make arrangements to ship using higher priority shipping methods at a small additional charge.
Prices and product specifications/ availability are subject to change without notice.